Managed Print Services- solution of the year?

Ένα παλαιότερο (2009) άρθρο για τις MPS που δίνει μερικά καίρια επιχειρήματα:

Problems with the current printing landscape:

- Companies purchase and roll out far too many printers for an environment. The band-aid quick fix clogs the system and results in overconsumption of toners and excess use of IT staff to manage.

- Printers account for 25-30% of help desk calls.

- Typical IT staffs do not have printer technicians. They usually have IT generalists who end up learning as they go. This is a poor allocation of IT staff since they are spending excessive time figuring out printer issues instead of using their IT knowledge for company driven initiatives.

- Lack of control over spending. Printer consumables are not consistently ordered, IT staff spend countless paid hours working with printers, when a printer line ends the company is stuck with the remaining supplies.

Now here are some ways that managed print services can alleviate these problems:

- strategically placed print units that maximize user productivity and usually decrease the number of units in the environment.

- Cost control. Managed print services work on a cost-per-print basis, so total monthly usage can become budgeted as a business decision and not as an ad-hoc purchase. Hourly employees will not need to spend time servicing units or ordering product.

- IT staffs can become more efficient by spending their time in skill specific IT initiatives and plans without the interruption of help desk calls for product in which they have no training.

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Filed under ΑΠΟΨΗ, ΣΥΜΒΟΥΛΗ, MPS, RePost

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